Frequently Asked Questions
Everything you need to know about your Persona shopping experience.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as fit can vary between slim and oversized styles.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Where are Persona garments manufactured?
We partner with ethical factories in Italy and Portugal that prioritize fair labor practices and high-quality craftsmanship to ensure your pieces last for seasons to come.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated automatically at checkout based on your location.